The TRUMP project describes simple user-centred methods recommended to improve the usability of end products and systems. Though focused mainly on IT systems, it provides interesting hints on users’ involvement in service design and implementation.
The eUSER project addresses user needs that cut across different IST fields, including different application and service domains and different technology fields. The focus of the eUSER project is on online public services in the following services domains: eGovernment , eHealth and eLearning and on how the perspective of putting the user at the centre in the designing and delivery of online services and content can be met. In the publication section, EU countries briefs, good practices and user orientation profiles are available for download.
Bibliography
Boltansky, L. Thevenot (1991) "De la justification, Les economies de la grandeur, Gallimard
Mintzberg, H., Ahlstrand, B. and Lampel, J. (1998) "Strategy Safary", Prentice-Hall.
Journal "Elearning-reviews" provides those interested in research on elearning with concise and thoughtful reviews of relevant publications. The most important goal is a well-balanced selection of seminal publications as well as interesting up-to-date publications from the various disciplinary perspectives. A User acceptance section is available, with contributions on the factors influencing the acceptance of eLearning by learners and teachers.
Journal "User Modeling and User-Adapted Interaction (UMUAI)" provides an interdisciplinary forum for the dissemination of new research results on interactive computer systems that can be adapted or adapt themselves to their current users, and on the role of user models in the adaptation process.
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